1. Introduction
Saheli ("we", "our", "us") operates the website saheli.space, an AI-based digital companion platform not intended for children.
This Privacy Policy explains how we collect, use, store, and protect your information when you use Saheli.
By using Saheli, you agree to this Privacy Policy.
2. Eligibility
Saheli is not intended for children.
We do not knowingly collect data from children. If we become aware that such data has been collected, it will be deleted immediately.
3. Information We Collect
a) Account Information
- Name and email address (via Google Sign-In through Clerk)
- Unique user identifier
b) Usage Information
- Chats and messages sent within the platform
- Message counts for usage tracking
- Interaction timestamps
c) Payment Information
- Payments are processed securely via Razorpay
- We do not store card, UPI, or bank details
- Razorpay handles all payment credentials
d) Technical Information
- IP address
- Browser type
- Device information
- Cookies for session management
4. How We Use Your Information
We use collected information to:
- Provide and operate the Saheli service
- Authenticate users
- Store chat history for user continuity
- Track usage limits and entitlements
- Process payments and prevent fraud
- Improve platform performance and reliability
- Comply with legal obligations
We do not sell or rent your personal data.
5. Nature of the Service (Important Disclosure)
Saheli provides fictional, AI-generated conversations.
- Saheli is not a real human
- Conversations are generated by artificial intelligence
- Interactions are for entertainment and companionship purposes only
- Saheli does not provide professional, medical, legal, or therapeutic advice
6. Data Storage & Security
- Data is stored using secure cloud infrastructure
- Reasonable technical and organizational safeguards are used
- Access is restricted to authorized systems only
While we take security seriously, no system can be guaranteed 100% secure.
7. Data Retention
- Chat data is stored while your account is active
- Users may delete chats permanently
- Account deletion requests will remove associated personal data, except where retention is required by law
8. Cookies
Saheli uses cookies and similar technologies to:
- Maintain sessions
- Improve performance
- Ensure platform security
You may disable cookies in your browser, but some features may not function properly.
9. Third-Party Services
We use trusted third-party services including:
- Clerk (authentication)
- Convex (database)
- Razorpay (payments)
- Vercel (hosting)
Each provider processes data according to their own privacy policies.
10. Your Rights
You may:
- Access your personal data
- Request correction or deletion
- Delete your account at any time
Requests can be sent to support@saheli.space
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
12. Contact Us
For privacy-related questions:
📧 support@saheli.space
🌐 https://saheli.space